TruOps Telecom Routing Administration
Go-To Resource for Routing, Rating, Billing and Numbering Assignments
Eliminating Customer Challenges with TruOps TRA
Inconsistent Call Routing
Disruptions in call routing and incomplete calls lead to customer dissatisfaction and potential subscriber losses. TRA facilitates smooth interconnection by providing comprehensive, real-time routing data including NPA NXXs, Thousands-Blocks, Switches, Homing Arrangements and Rate Centers covering the North American Numbering Plan (NANP).
Compliance
Reaching customers efficiently and legally by telephone is table stakes. With constant changes in customer contact information, changing compliance requirements including the recent FCC DNO regulation and the risk of fines, avoiding regulatory pitfalls can be challenging. TRA helps businesses adhere to Telephone Consumer Protection Act (TCPA) regulations, which minimizes the risk of lawsuits and costly fines.
Inaccuracies in Rating Data
Revenue loss occurs when calls are not properly routed and completed. TRA provides access to a detailed, updated dataset including vertical and horizontal (V&H) coordinates and rate center information to prevent billing discrepancies and errors in call rating and billing. This helps ensure calls and messages are always routed and billed correctly.
How TruOps TRA Can Help
- Authoritative Data from the Source
- Improved Efficiencies and Cost Savings
- Comprehensive Data Critical for Operations
TRA’s unique differentiation lies in its direct routing and rating data sourcing from CSPs, ensuring accuracy and reliability. TRA helps with:
- Improving call completion rates and reducing operational inefficiencies with real-time data updates and precise routing information, including: 800K+ block records, 200K+ Central Office Codes (NXX) and 49K+ switching entities/point of interface
- Reducing billing inaccuracies that can lead to customer dissatisfaction and revenue
- Optimizing network performance and reducing inconsistent call routing
- Streamlining the management of numbering assignments with real-time updates
- Facilitating the industry's ability to share numbering and networking information to access the local exchange environment in a cost-effective, accurate and timely manner
- Enhance reasonable DNO list by identifying numbers from invalid, unallocated and inactive number ranges
- Demonstrate compliance with confidence, backed by a trusted data source
TRA enhances operational efficiency and reduces costs by streamlining network operations and minimizing errors in routing, rating, billing and numbering assignments. TRA helps with:
- Ensuring accurate call routing and billing using real-time comprehensive data
- Facilitating smooth interconnection processes
- Ensuring seamless communication between networks including routing details to support interconnection agreements, proper routing and successful completion of calls
- Streamlining operations by providing data in standard, easy-to-access formats as opposed to self-contained applications
- Expediting troubleshooting and decision-making
- Avoiding the operational and financial risks that could occur by using delayed, limited, outdated or incomplete data provided by other sources
Numerous regulatory bodies, industry guidelines and industry standards cite TRA as necessary and critical to telecommunications products and services within the NANP. TRA helps with:
- Supporting a wide range of business functions including:
- routing and switch translations
- network planning, maintenance and grooming, interconnections
- database updates
- new service and product introductions
- rating and billing
- forecasting
- regulatory and legal support
- aligning with the FCC’s reasonable DNO regulations
- Information about the local Public Switched Telephone Network (PSTN) and IP Networks including routing details to support interconnection agreements, proper routing and successful completion of calls between CSP
- Geographical Information Systems (GIS) applications, locator services, financial services, customer relationship management (CRM), call center management, law enforcement, mapping and many other applications
- Authoritative Data from the Source
- Improved Efficiencies and Cost Savings
- Comprehensive Data Critical for Operations
Get Started with TruOps Telecom Routing Administration
Successful call routing, rating and billing are dependent on access to the most accurate, timely and comprehensive data available. That’s where TruOps Telecom Routing Administration (TRA) comes in. The industry’s comprehensive number management platform, TRA is the centralized source of call routing, rating, billing and numbering assignments for the U.S., Canada and Caribbean regions. This data-driven platform offers wireline, wireless, VoIP communications service providers (CSPs), value-added data resellers and enterprises access to up-to-date routing and numbering data at both the NPA/NXX and thousand-block levels, which are critical components of the North American Numbering Plan (NANP). Leveraging this comprehensive data empowers CSPs to make informed decisions, troubleshoot call completion issues, enhance the optimization of network routing configurations and align with the FCC’s reasonable Do Not Originate (DNO) regulations.
Featured Customers
Visit the TruOps TRA Website
To View the Online Catalog and Start Your Product Ordering Process
Empowering Your Business
Consumer Engagement
Staying engaged with clients in today’s dynamic economy and driving conversational commerce requires building that engagement on a foundation of trust. TNS lets you strengthen relationships and drive revenue with targeted, trusted and timely consumer engagement.
Operations Efficiency
To deliver top performance, you need get the right information, to the right entities, in the right format, so they can take action. This translates to operational efficiencies and revenue impact and touches virtually every part of your business. communications service providers (CSPs) are expected to route, rate and bill for billions of calls and messages accurately
Trusted Communications
Trusted communications is predicated on pushing digital transformation to the next level, delivering secure conversational commerce experiences that connect businesses and consumers and ensuring privacy, scalability and agility across the entire digital value chain.
Resources
Contact Us
Discover more about TNS TruOps TRA and find out how to take your business to the next level.
FAQs
- Where can I find accurate call routing information?
-
If you are looking for routing information, TruOps Telecom Routing Administration (TRA) serves as a centralized source of accurate, up-to-date and reliable information related to call routing, rating, billing and numbering assignments.
In addition, TRA’s LERG OnLine is a web-based application which provides CSPs with immediate, on-demand access to updated routing data.
- Can TRA help me with TCPA compliance?
-
Yes, if you need to maintain TCPA compliance, the Telemarketing Data Source enables companies to verify the location of phone numbers to avoid TCAP prohibited hour violations. TDS also provides insights into whether a telephone number has recently been ported from wireline to wireless or vice versa.
- What is the North American Numbering Plan (NANP)?
-
The North American Numbering Plan (NANP) is a set of guidelines supporting the use of telephone numbering consistent with what is followed in the US. The NANP currently comprises the United States, Canada, parts of the Caribbean and Atlantic, American Samoa, Guam, and the Commonwealth of the Northern Marianas.
- Does TRA offer any other products?
-
Yes. You can view the full catalog of TRA products here.