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Eliminating Challenges with TNS Hosted Cloud Connect
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Limitations of Aging TDM Infrastructure
CSPs are facing increasing pressure to move away from outdated, legacy TDM voice systems. These technologies limit flexibility and scalability, making it difficult to support IP-based communications and modern service delivery models that are required to remain competitive.
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Limited Resources and Increasing Operational Complexity
Managing complex telco infrastructures across legacy and IP environments strains already overburdened and often shrinking internal teams. Siloed systems across legacy and IP networks, often built on different technologies and vendors, increase operational burden making it harder to simplify telecom operations and deliver new services efficiently.
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High Costs and Constraints of Legacy Network Models
Legacy voice infrastructure drives rising operational and maintenance costs, requiring ongoing investment in specialized resources and hardware. These cost burdens limit efficiency and constrain CSPs from cost effectively transitioning to modern, cloud-based communications services.
How TNS Hosted Cloud Connect Can Help
- Accelerated IP Transition
- Lower Total Cost of Ownership
- Fully Managed, Carrier‑Grade Platform
- Scalable Growth Enablement
- Purpose‑Built Cloud for CSPs
TNS helps simplifies IP migration and telecom network transformation by providing a fully managed cloud solution that reduces complexity, accelerates deployment and supports long-term innovation.
- Modernize telecom infrastructure by transitioning from legacy TDM networks to IP-based communications
- Accelerate IP migration with a fully managed cloud voice platform
- Maintain network reliability and service continuity throughout modernization initiatives
- Reduce operational complexity by eliminating the burden of managing legacy voice infrastructure
- Enable future innovation through a scalable cloud-based communications architecture
Reducing capital expenditures and operating costs remains a top priority for CSPs as they modernize their telecom infrastructure. TNS helps lower total cost of ownership by consolidating infrastructure into a managed cloud environment that helps improve efficiency, reduce maintenance requirements and deliver insights for predictable operating expenses.
- Reduce capital expenditures and lower operating costs associated with aging telecom infrastructure
- Lessen the expense and complexity of maintaining legacy TDM platforms
- Minimize dependence on specialized telecom resources and infrastructure expertise
- Improve budget predictability with a scalable, carrier-grade, fully managed cloud model
Modernizing voice platforms require carrier-grade performance, security and reliability. TNS delivers a fully managed cloud platform that can scale efficiently while enabling telecom modernization without compromising service quality, security or network integrity.
- Preserve service quality, network security and reliability
- Simplify network operations
- Support scalable growth
- Maintain carrier-grade performance across evolving IP network environments
Growth initiatives frequently require CSPs to launch new services, expand into new markets and respond rapidly to changing customer demands. TNS supports scalable growth that supports rapid service innovation and scalable business growth.
- Launch new voice and communications services faster
- Accelerate service deployment through streamlined network operations
- Expand into new markets to drive revenue growth
- Adapt quickly to changing customer requirements and market opportunities
Unlike generic cloud platforms, TNS Hosted Cloud Connect is purpose-built for CSPs and designed specifically for telecom environments. It helps CSPs modernize voice infrastructure, simplify telecom operations and deliver advanced cloud communications services.
- Simplify complex network environments with purpose-built cloud communications technology
- Support advanced voice services and cloud-based telecommunications offerings
- Accelerate telecom network modernization and TDM replacement initiatives
- Maintain strategic control over network transformation and technology roadmaps
- Build a flexible foundation for long-term growth, innovation and service expansion
- Accelerated IP Transition
- Lower Total Cost of Ownership
- Fully Managed, Carrier‑Grade Platform
- Scalable Growth Enablement
- Purpose‑Built Cloud for CSPs
Modernize Faster. Operate Simpler. Grow Smarter.
CSPs need a modern communications platform that enables growth, service innovation and operational efficiency without the burden of managing complex infrastructure. Built on TNS's global, carrier-grade network, Hosted Cloud Connect delivers a fully managed cloud solution with predictable costs, lower maintenance requirements and enterprise-scale flexibility. Integrated with Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS), advanced analytics and AI-powered capabilities, it helps CSPs launch new services faster, streamline operations and accelerate long-term business growth.
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Trusted by Industry Leaders
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How Wireline Carriers Utilize Hosted Cloud Connect
Fiber
Modernize outdated voice networks and transition from legacy TDM voice to IP infrastructure while supporting broadband expansion. Hosted Cloud Connect enables fiber providers to simplify operations, launch new cloud-based communications services and scale efficiently without the burden of maintaining legacy platforms.
Utility
Deliver modern voice services without managing complex telco infrastructures. Hosted Cloud Connect allows utilities to replace outdated telecom networks with a fully hosted communications platform, reducing operational overhead while supporting reliable, compliant services for rural and underserved communities.
Cable
Simplify telecom operations and reduce dependence on legacy voice infrastructure. Hosted Cloud Connect enables cable providers to modernize voice platforms, introduce new service capabilities and scale efficiently using a fully managed cloud-based communications solution.
Turnkey Solution
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STIR/SHAKEN
Call Authentication and Verification Services
Identify and authenticate calls to reduce fraud and improve trust across voice networks. Integrated STIR/SHAKEN capabilities help support regulatory compliance while enhancing call transparency and protecting subscribers.
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Unified Communications as a Service (UCaaS)
Enhanced Cloud Services
Deliver fully managed cloud-based communications services including voice, video, messaging and collaboration tools. Support business customers with scalable, feature-rich solutions that extend beyond traditional voice services.
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Managed Gateway
TDM Link Replacement – Trunking/Signaling
Enable seamless connectivity between legacy and IP networks with managed gateway services and trunking support. Simplifies interconnection while supporting gradual migration to IP-based infrastructure.
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Analytics
Gain visibility into network performance, usage patterns and service quality. Advanced analytics support better decision-making, operational optimization and identification of revenue opportunities.
Core Capabilities
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Comprehensive Service Offering
Provides UCaaS, CCaaS and residential solutions under one umbrella. Includes VoIP calling, video conferencing, mobile/desktop apps, advanced contact center routing, call recording and omni-channel communications (voice, email, chat, SMS, social).
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Robust Contact Center Capabilities
Advanced routing, call recording, agent callback and compliance support helps enable CSPs to deliver high-quality, secure contact center experiences.
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Omni-Channel Engagement
Connects all customer interaction points including voice, chat, email, SMS, real-time communications (RTC) and social platforms, allowing for smooth transitions between channels. Ensures consistency by maintaining a unified brand and customer experience at every touchpoint.
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Fraud Detection
Integrated fraud protection and AI-powered call screening help reduce risk and improve network trust and integrity.
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Resiliency and Survivability
Built-in resiliency across network, failover routing and platform layers helps maintain service continuity during outages or disruptions.
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Secure Global Connectivity
Private connections across a secure IPX backbone help enable global interoperability, strong voice quality and trusted interconnection with CSPs.
Contact Us
Discover more about how TNS Hosted Cloud Connect can help grow your organization.
Resources
FAQs
- What are some of the issues with outdated network infrastructure?
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There are many issues arising related to TDM and SS7 networks. These platforms face rising operational risk, shrinking pools of specialized legacy expertise, limited vendor support and increasing pressure to comply with new IP-based regulatory requirements.
Additionally, government mandates to continue the operation of this infrastructure will end by the year 2028. This means that all CSPs will eventually need a solution that offers a more efficient, future-ready network.
- How does Hosted Cloud Connect help with TDM to IP migration and switching?
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Hosted Cloud Connect enables CSPs to modernize their voice environment with greater operational stability and long-term flexibility by shifting toward an IP-based system. Shifting switching and service delivery into a cloud-based network allows providers to transition traffic and subscribers without the need to operate or maintain switching infrastructure.
- Can Hosted Cloud Connect help accelerate telecommunications innovation?
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Yes, by shifting to fully managed cloud-based communications, like Hosted Cloud Connect, CSPs gain the agility to introduce new services, support IP-based offerings, manage broadband expansion initiatives and improve customer experience.
- Can Hosted Cloud Connect help accelerate a voice migration project?
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Yes, Hosted Cloud Connect supports a phased migration path for minimal disruption and smooth transformation.
For more information on how TNS and Hosted Cloud Connect can support you voice modernization journey, click here.