TruNumber Protect
Abuse of Communications Networks Results in $41B in Losses Annually
Eliminating Customer Challenges with TruNumber Protect
Increased Fraudulent Activity
Fraudsters grow more devious and sophisticated every year. For CSPs, that means billions lost annually. The most effective way to reduce this cost is to stop the crime before it takes place. The power of TruNumber Protect data is that it alerts fraud prevention teams about impending attacks from high-risk number ranges, including premium and unallocated numbers, so calls and texts can be identified and blocked before entering the network. This proactive defense supports compliance with DNO requirements.
Loss of Reputation
In the highly competitive telecom industry, CSPs are focused on creating and launching innovative services to differentiate their services. Each technology and service added means new opportunities for fraudsters to infiltrate the network. To combat this, security and fraud strategies need to remain robust. Leveraging TruNumber Protect’s high-quality numbering data allows CSPs to proactively protect their network and their customers from being the unwitting victim of new attacks and criminal activity.
Decrease in Revenue
CSPs traditionally charge flat-rate termination fees regardless of the call’s originating country, the CSP or the type of connection used. Adding TruNumber Protect to existing rating and billing solutions simplifies and streamlines Origin-based Rating (OBR) management and ensures that the correct amount is being charge based on the call’s originating country, CSP and line type.
How TruNumber Protect can Help
- Defend Against Suspicious Activity
- Protect Margins
- Safeguard Customer Relationships
- Comprehensive Global Coverage
The power of TruNumber Protect data allows CSPs to proactively stop fraud before it ever enters the network, making fraud prevention efforts even more efficient. Use it to quickly identify and block fraudulent calls to and from high-risk number ranges or to obtain early warnings to alert fraud prevention teams about impending attacks. It immediately blocks fraudulent calls including unallocated and premium rate numbers so CSPs don’t need to rely on past fraud events to stop future fraud attempts, enabling immediate preventive action in real time.
The TruNumber Protect platform helps:
- Enable quick identification and flagging of potentially fraudulent calls
- Empower CSPs to take immediate preventive action in real-time and combatting telecom fraud at its source
- Accurately rate and charge for terminating calls based on the originating telephone number range
- Identify the origin country, network service provider, type of phone number and legitimacy for any worldwide telephone number range
- Enhance reasonable DNO list with verified invalid and unallocated number ranges
- Demonstrate compliance with confidence, backed by a trusted data source
By reducing fraud-related costs and optimizing network efficiency, TruNumber Protect safeguards margins. It blocks high-risk, unallocated numbers and fraudulent traffic, which can result in costly charges and network congestion. By preventing these activities, CSPs reduce customer churn and avoid unnecessary expenses tied to fraudulent call termination fees and inflated bills.
TruNumber Protect:
- Mitigates the risk of revenue loss
- Accurately rates and charges for terminating calls based on the originating telephone number range
- Proactively identifies and blocks high-risk traffic
- Prevents fraudulent traffic from leaving the network
- Streamlines traceback requests
- Reduces unnecessary network capacity
Reduce the volume of spam and robocalls that can frustrate users and erode trust. By blocking high-risk numbers in real time, it enhances the calling experience, making customers feel more secure and satisfied with their service.
Using TruNumber Protect data in fraud management systems empowers CSPs to:
- Take action against fraud to help protect their business reputation
- Prevent customer dissatisfaction caused by inflated bills and dropped calls
- Ensure a positive and reliable experience that fosters trust with the communication service provider
TruNumber Protect includes data from national regulators, telecom consortiums, industry associations and numbering administrators from around the world. Its vast, authoritative database includes numbering ranges and fake and unallocated numbers for more than 245 countries and territories worldwide.
TruNumber Protect’s global authoritative database of telephone number ranges help service providers:
- Accurately rate and charge for terminating calls based on the originating telephone number range
- Quickly look up a number to see if it’s allocated
- Identify the origin country, network service provider, type of phone number and legitimacy for any worldwide telephone number range
- Gain access to:
- More than 2 million mobile, geographic, nongeographic, VoIP and special service number ranges
- Mobile Station Roaming Number (MSRN) data
- Over 400,000 International Premium Rate Numbers (IPRN) used to commit international revenue share fraud (IRSF)
- Defend Against Suspicious Activity
- Protect Margins
- Safeguard Customer Relationships
- Comprehensive Global Coverage
Get Started with TruNumber Protect
TruNumber Protect enables communications service providers (CSPs) to fight fraud with reliable data that is sourced from national regulators, telecom consortiums, industry associations and numbering administrators from around the world. It helps CSPs block many types of fraud and suspicious activity, including one-ring scams, PBX hacking fraud, international revenue share fraud (IRSF), interconnection-related revenue leakage and fraudulent roaming calls to premium-rate services. It also enables CSPs to apply Origin-based Rating (OBR) mechanisms to accurately charge for terminating calls based on the originating telephone number range and align with the FCC’s reasonable Do Not Originate (DNO) regulations.
Retailer Thwarts Fraud
Use Case
After realizing the $400,000 loss, the retailer trialed TruNumber Protect, which features a comprehensive, continually updated database of high-risk and unallocated telephone number ranges worldwide. Dozens of voice service providers rely on TruNumber Protect to pinpoint and flag potential fraudulent calls and take preventive action in real time.
Featured Customers
Empowering Your Business
Digital Identity
The platform features an intuitive cloud-based interface, enabling easy integration with existing systems like routing tables and switches. Service providers can quickly implement traffic monitoring and blocking solutions.
Fraud Prevention
TruNumber Protect leverages real-time fraud detection by identifying and blocking calls from suspicious premium-rate numbers and other high-risk number ranges. This allows providers to proactively stop fraud, such as Wangiri one-ring scams, before customers are affected.
Bolster Your DNO Lists with TruNumber Protect
By integrating TruNumber Protect into existing fraud management systems, CSPs can proactively block suspicious calls, protect customers, and safeguard business operations while enhancing compliance with the FCC’s Do Not Originate (DNO) regulations. Information that is in TruNumber Protect includes telephone number data for unallocated numbers and invalid number ranges which can be used to supplement a CSPs DNO list that should also include unused numbers that they own or numbers that a customers have requested be for inbound calls only. Why It Matters for CSPs:
- Enhance customer trust by blocking scam calls
- Ensure regulatory compliance with FCC DNO mandates
- Strengthen fraud prevention with authoritative, real-time data
- Protect brand reputation by delivering a safer communication experience
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Discover more about how TNS TruNumber Protect can help grow your organization.
FAQs
- What are some common forms of phone number fraud?
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Telecom fraud is constantly evolving as fraudsters are finding new ways to commit fraud using your networks. Some of the most common forms are fraud are:
- Subscription fraud: Subscription fraud occurs when individuals or entities maliciously subscribe to telecom services with no intention of paying, leading to financial losses for CSPs.
- Wangiri Attacks: Fraudsters use auto-dialing to make short, one-ring calls to a large number of mobile numbers, enticing recipients to call back premium-rate numbers, resulting in unauthorized charges.
- PBX Hacking: Involves unauthorized access to private branch exchange (PBX) systems, leading to toll fraud, call redirection, and financial losses for organizations.
- Artificial inflation of traffic: The use of bots and automation to artificially inflate website or app traffic, leading to the mass generation of fake SMS traffic and significant profits for the attackers.
- International Revenue Share Fraud: Exploiting premium rate numbers to generate revenue through inflated international call charges, causing significant financial losses to service providers.
- How does TruNumber Protect contribute to fraud prevention?
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TruNumber Protect enables you to proactively identify and mitigate fraudulent and potentially risky traffic, even types you are encountering for the first time. TruNumber Protect easily integrates with your existing systems and is designed to complement and enhance your current fraud strategies.
- How can TruNumber Protect improve upon existing digital identity solutions?
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In the digital age, protecting the digital identities of consumers and businesses is important, with phone numbers emerging as the key personal identifier globally. TruNumber Protect enhances digital identity verification by leveraging a comprehensive global database to accurately identify, classify and monitor phone number ranges, helping to ensure the legitimacy and integrity of digital interactions across various platforms.
- Does TruNumber Protect help with regulatory compliance?
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Yes, TruNumber Protect ensures compliance related to fraud prevention by implementing protective measures, reducing legal fees and fines associated with non-compliance, and minimizing customer churn by maintaining a trustworthy network. Protect can help a business's ability to adhere to industry standards and regulations, such as the TRACED Act and the FCC’s Do Not Originate (DNO) regulations.